fredag, oktober 3

you've got mail

Hello Madelen

Thank you for your email.

I am sorry to hear that you have received a incorrect item.


I am pleased to confirm that I have arranged an immediate replacement to be sent to your original delivery address at no extra cost.

On this occasion we do not need you to send the incorrect item back to us so you are welcome to keep or dispose of this item.

Once again, I apologise for any inconvenience caused by this matter and if there is anything else I can help with then please let me know.



Best Wishes,

Sandra

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